Effective Date: 1 May 2026
 

This Privacy Policy describes how Ojiapp Intelligence Pvt. Ltd. (“Oji”, “we”, “us”, or “our”) collects, uses, stores, and protects your information when you use the Oji mobile application (the “Service”).

By using the Service, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

We collect the following categories of information:
 

1.1 Personal Information

• Name

• Phone number

• Email address (if provided)

• Profile information (including profile picture, occupation and interests)
   

1.2 Account & Usage Data

• Chat conversations and prompts

• Interaction history with the Service

• Uploaded files (images, documents)
   

1.3 Payment Information

• Subscription and transaction details via Google Play
  (Note: Payment processing is handled by Google and not stored directly by us.)
   

1.4 Technical Data

• Device information 

• App usage analytics 
   

1.5 Sensitive Information

Your interactions may include sensitive personal data such as:

• Health-related information

• Financial details

• Legal queries

• Mental health discussions

We treat such data with additional care but rely on you to avoid sharing highly sensitive personal information where possible.
 

 

2. How We Use Your Information

We use your data to:

• Provide and operate the Service

• Generate AI responses

• Improve product performance and accuracy

• Train and enhance AI models

• Monitor usage and prevent abuse

• Provide customer support

• Comply with legal obligations
   

 

3. AI Processing & Third-Party Providers

We use third-party AI service providers, including:

• OpenAI

• ElevenLabs

• Sarvam AI

Your inputs (including chat data and uploaded content) may be shared with these providers to generate responses.

These providers may process data in accordance with their own privacy policies.
 

 

4. Data Storage & Hosting

• Data is hosted on infrastructure provided by DigitalOcean

• Primary storage location: India (Bangalore region)

• Data is stored on our servers and may be processed by third-party services as described above
   

 

5. Data Retention

We retain your data:

• For as long as your account is active

• As necessary to provide the Service

• To improve system performance and safety
   

Upon account deletion:

• Data deletion requests may be processed, subject to system constraints and legal requirements

• Backup systems may retain data for a limited period
   

 

6. Data Sharing

We do not:

• Sell your personal data

• Share your personal data with advertisers
   

We may share data:

• With AI service providers (as described above)

• In aggregated or anonymized form 

• When required by law or legal process
   

 

7. Security

We implement reasonable and industry-standard safeguards to protect your information.

These measures include:

• Encryption of data in transit using HTTPS/TLS

• Access controls to restrict unauthorized access to systems and data

• Monitoring and security practices designed to detect and prevent misuse

However, no system is completely secure, and we cannot guarantee absolute security of your information. You use the Service at your own risk.

We continuously work to improve our security practices as the Service evolves.

 

 

8. Your Rights

Depending on applicable law, you may have the right to:

• Access your data

• Request correction of inaccurate data

• Request deletion of your data

• Withdraw consent

To exercise your rights, contact: support@ojiapp.in
 

 

9. Children’s Privacy

The Service is intended for users aged 13 and above.

Users between 13 and 18 must use the Service with parental or guardian consent.

We do not knowingly collect personal data from children under 13.

If we become aware of such data, we will take steps to delete it.
 

 

10. International Data Processing

While our primary infrastructure is located in India, data may be processed by third-party providers as part of delivering the Service.
 

 

11. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of the Service after updates constitutes acceptance of the revised policy.
 

 

12. Contact Us

Ojiapp Intelligence Pvt. Ltd.
India
Email: support@ojiapp.in